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PerspectivesChris: Crestar Bank, an affiliate
of Sun Trust
It took Chris Harman seven years to get his life together after
an accident, which resulted in a spinal cord injury. He remembers the day that
his doctor told him he could go "up or down" and he needed to make
that choice. On that day, Chris decided to go "up." He said that talk
gave him the motivation to pursue employment and a career.
Today, Chris works for Crestar Bank, an affiliate of Sun Trust, as a banking
specialist. When account holders need information regarding their bank accounts,
they can call an 800 number to get answers to their questions. It is Chris'
responsibility to answer the customers' questions, fix small problems, or
connect the customer with the right person within the bank.
Due to Chris' disability, he needed some revisions made to his work station.
Crestar paid for accommodations, which totaled less than $100. Since Chris uses
a wheelchair, he needed his desk raised. In addition, he needed a track ball
mouse and a pencil with a foam grip to access his computer, due to the limited
use of his hands and fingers. Chris says that his life has changed dramatically
since he began working. He has more confidence and is proud of his
accomplishments.
"If I were talking to someone who had just been injured yesterday, I would
tell them not to be afraid to take risks. You will never know what you are
capable of accomplishing if you don't take risks."