answer  

  You are correct....

2. Did Susan show appropriate disability etiquette to Terri?  No.

• Susan should not have automatically grabbed the back of Terri’s arm to guide her to the chairs, instead she should have allowed Terri to take her arm (at or about the elbow)

• Susan should have used more descriptive directions in directing Terri to her seat, instead she said “there is a chair right there” (Also, Susan could have offered Terri a seat by placing Terri’s hand on the back or arm of the chair)