iv. myth & facts
vii. case studies
ix. completion certificate
How to Accommodate
General Tips of Accommodation for People with Disabilities
Don’t assume a person cannot perform a certain task.
With the right accommodations and support, anyone can be productive.
In terms of accommodation, the person with the disability knows best
what he or she needs.
Keep hallways and office spaces clear from excess clutter
that may make it difficult for people to maneuver around or reach
equipment such as fax machines, copiers, printers, etc.
Disseminate company information, announcements or events
through various methods of communication such as email, voicemail,
flyers, brochure, etc.
Provide accessible restrooms, drinking fountains and
telephones. If such facilities are not available, be ready to offer
alternatives, such as a private or employee restroom, a glass of
water, or a desk phone.
When planning a meeting or other event, try to anticipate
specific accommodations that a person with a disability might need.
If a barrier cannot be avoided let the person know ahead of time.
Transportation is often a major issue for those who have to
depend on others to get them to and from work. Offering flexible work
schedules is a way to accommodate transportation needs.
Be prepared. Encourage fellow employees to learn how to
assist persons with disabilities in cases of emergency including
proper evacuation procedures and medical emergencies.
Help encourage interaction between employees with
disabilities and their co-workers. Include employees with
disabilities in group activities, meetings, and social gatherings.
Forming workgroups or teams with interdependent tasks are an excellent
way to enhance employee relations and promote inclusion.
Be approachable. Saying “If you need anything, just ask,”
speaks volumes in terms of reassuring the person with a disability
that you are willing to help.
Specific accommodation tips for working with people with Mobility
Help organize materials or position office equipment such as
fax machines, printers, etc. at a comfortable height and reach.
Do not pile materials underneath tables as it hinders persons
using wheelchairs from pulling up to the tables.
Specific accommodation tips for working with people who are Deaf or Hard
Assistive devices such as Text Telephones (TTYs) or visual
alerts such as signal lights on phone or office doors are examples of
accommodations for persons who are deaf or hard of hearing.
Teach any unusual or specific words and terms as part of
Specific accommodation tips for working with people with Blind and Visual
Hand-held magnifiers, Braille labels, or screen reader
software are examples of low and high tech accommodations.
When describing a work routine, be specific with your
Inappropriate: “The files go here.”
Appropriate: “The finished files go in the top drawer
of the filing cabinet on the left of your desk.”
Help the person become acquainted with the workplace
environment. Describe or point out location of the bathrooms, water
fountains, exits, etc. Also point out office hazards such as file
cabinets in the hallways, desks, or other equipment.
Ask how the person prefers to handle regular written printed
materials. Be prepared to read the information if the person
that he/she would like a reader.
Specific accommodation tips for working with people who have Cognitive or
Adjust work schedules to allow for sick or medical leave - denying this could exacerbate the person's disability
Simplify a task by modifying procedures or allow extra time
to learn procedures - denying this could cause undue hardship on the employee and unnecessary stress on the person, as well as coworkers.
Teach multi-stepped tasks one by one. Have written
instructions or tape recorded instructions available for the person to refer to when necessary. Allow for a Job Coach when needed and or requested by the employee.
Make a check-list to help the person remember what needs to
be done and in what order. Utilize a calendar to show due dates and
Install wall partitions around workstation to minimize
specific accommodation tips for working with people with Speech and Language
Communication boards or speech and voice enhancement
equipment are examples of assistive devices that help persons with
speech impairments communicate.
If necessary, use email or other forms of written speech to
enhance the means of communication.
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