course outline
i. introduction
ii. the story
iii. history
iv. myth & facts
v. research
vi.
etiquette
vi. case studies
vii. resources
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disability etiquette
Test your knowledge
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When referring to someone
with a visual impairment you should say “the blind” person?
True
False
-
If you notice that an
individual with a disability has put their cane in a place that blocks
part of an aisle you should move it out of the aisle.
True
False
-
When communicating with a person who has a speech or
language impairment you should be patient and never speak for the
person?
True
False
-
A person with a mobility
impairment is in your office and he/she asks if they can use your
phone. You should hand them the phone and dial the number for them?
True
False
-
A person in a wheelchair approaches you at an office
meeting with several questions. You should “squat down” or use a chair
in order to place yourself at the person’s eye level to facilitate
conversation?
True
False
-
When guiding someone with a visual impairment you should offer them your
arm and allow them to take it at or around the elbow?
True
False
-
You will have to explain everything to someone with a
learning disability?
True
False
Go to How to Interview
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